At Glendale Development, LLC, the Leasing Agent plays a key role in the daily operations of the business by assisting the Property Manager with leasing, marketing, sales, and customer service duties related to renting apartments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Provide courteous, efficient handling of all prospect and resident phone calls.
• Greet prospects and show vacant and/ or model apartments.
• Provide consistent application of policies and procedures.
• Assist Property Manager in creating and implementing advertisements in media.
• Assist Property Manager in generating leads with a focus on converting leads into rentals.
• Prepare required paperwork to process and move in prospective residents.
• Have thorough knowledge of lease terms, addendums, and community policies.
• Have knowledge of current market conditions.
• Know the geographical area of the community and be able to give location directions, as well as pertinent information about the community.
• Assist in preparation and delivery of resident lease renewals.
• Assist in collection and posting of rent checks.
• Take service requests from residents and coordinate work orders with the Maintenance Department.
• Assist in planning and implementing community events to encourage resident retention.
• Assist in ensuring the property always has good “curb appeal” by reporting unusual or extraordinary circumstances.
• Maintain the integrity of the community by ensuring confidentiality of resident and company information.
Qualifications & Experience
The requirements listed below are representative of the qualifications necessary to perform the job:
• High school diploma or GED required.
• Valid driver’s license, clean driving record and personal vehicle required.
• Prior experience in apartment leasing is preferred.
• Personable, professional attitude, sales oriented.
• Detail oriented with the ability to multi-task
• Ability to think on your feet and problem solve effectively