Leasing Agent 

Job Summary: 

The Leasing Agent will show apartments to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and perform managerial duties concerning the property as directed. 

Supervisory Responsibilities: 

• None. 

Duties/Responsibilities: 

• Provide courteous, efficient handling of all prospect and resident phone calls. 
• Greet prospects and show vacant and/ or model apartments. 
• Provide consistent application of policies and procedures. 
• Assist Property Manager in creating and implementing advertisements in media. 

• Assist Property Manager in generating leads with a focus on converting leads into rentals. 
• Prepare required paperwork to process and move in prospective residents. 
• Have thorough knowledge of lease terms, addendums, and community policies. 
• Have knowledge of current market conditions. 
• Know the geographical area of the community and be able to give location directions, as well as pertinent information about the community. 

• Assist in preparation and delivery of resident lease renewals. 
• Assist in collection and posting of rent checks. 
• Take service requests from residents and coordinate work orders with the Maintenance Department. 
• Assist in planning and implementing community events to encourage resident retention. 
• Assist in ensuring the property always has good “curb appeal” by reporting unusual or extraordinary circumstances. 

• Maintain the integrity of the community by ensuring confidentiality of resident and company information. 

Required Skills/Abilities: 

• Valid driver’s license, clean driving record and personal vehicle required. 
• Outgoing, friendly attitude and ability to make others feel welcome and comfortable. 
• Excellent interpersonal skills with good sales and customer service skills. 

• Excellent verbal and written communication skills. 
• Detail-oriented and organized. 

Education and Experience: 

• High school diploma or equivalent required. 
• Real estate sales license preferred. 

• At least two years of related experience required. 
• Prior experience in apartment leasing is preferred. 

Physical Requirements: 

• Prolonged periods sitting at a desk, working on a computer, standing, and walking, giving tours, and meeting with potential tenants. 
• Must be able to lift up to 15 pounds at times. 

• Must be able to traverse a variety of properties with stairs and in a variety of weather. 
• Must be able to work weekends and/or evenings on a rotating schedule.